Almost three weeks after missing the deadline given the four GSM
operators – MTN, Globacom, Airtel and Etisalat – to pay a N1.17 billion
fine imposed by the Nigerian Communications Commission (NCC), the
companies have agreed to pay the fine by next week.
The telecos were fined for poor quality of services and failure to meet their key performance indicators (KPIs)
However, the companies, whose representatives met with NCC officials in Abuja yesterday demanded, as a precondition for the payment of the fines, a review of the present KPIs, which they argued did not take into consideration the peculiarity of the Nigerian business environment.
I wonder how this will improve quality of servive.
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